These Terms & Conditions govern your access to and use of the bet393 platform, including all casino games, sports betting markets, payment services, and promotional offers available through bet393. By registering an account or continuing to use the bet393 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. Please read this document carefully before placing any bets or making any deposits.
The sections below summarise the most important aspects of the full Terms & Conditions. The complete legal text follows further down this page — the summary cards do not replace the full terms.
You must be at least 21 years of age to register and use the bet393 platform. Age verification is mandatory. bet393 reserves the right to request identity documents at any time and to suspend or close accounts where age verification cannot be completed satisfactorily.
All accounts are denominated in Pakistani Rupees (PKR). Deposits via JazzCash and EasyPaisa are processed in real time. Withdrawals are subject to identity verification and standard processing times. bet393 does not charge deposit fees; withdrawal processing times depend on the chosen payment method.
All bonuses offered by bet393 are subject to wagering requirements and specific terms published alongside each promotion. General bonus rules apply unless the promotion's specific terms state otherwise. Bonuses may not be withdrawn directly — they must be wagered the stated number of times before becoming eligible for withdrawal as real-money funds.
Fraudulent activity, collusion, arbitrage betting strategies designed to exploit bonus terms, use of automated betting software, and the creation of multiple accounts are all strictly prohibited. bet393 reserves the right to void bets, confiscate balances, and permanently close accounts found to be engaged in prohibited conduct.
bet393 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. Players experiencing difficulty controlling their gambling activity are encouraged to use these tools or contact support for assistance. Self-exclusion requests are processed immediately and apply across all sections of the platform.
bet393 operates under an international gaming licence framework. These Terms & Conditions are governed by the laws applicable under that licensing jurisdiction. Any dispute that cannot be resolved through bet393's internal complaints process may be escalated to the relevant licensing authority's dispute resolution mechanism.
In these Terms & Conditions, the following defined terms have the meanings set out below unless the context expressly requires otherwise:
2.1 By registering an Account on the bet393 Platform, you confirm that you have read these Terms & Conditions in full and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must not register an Account and must not use any part of the Platform.
2.2 These Terms & Conditions form a legally binding agreement between you and bet393. They govern all aspects of your use of the Platform, supplemented by any game-specific rules, sports betting rules, bonus-specific terms, and bet393's Privacy Policy, each of which is incorporated herein by reference.
2.3 bet393 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, bet393 will provide advance notice via the Platform or via the email address registered to your Account. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.
2.4 If you have any questions about these Terms prior to registering, please contact our support team via live chat or by email at [email protected] before creating an Account.
3.1 The bet393 Platform is strictly available to individuals who are 21 years of age or older. Registration by any person under the age of 21 is prohibited. bet393 takes its age restriction obligations seriously as both an ethical commitment and a licence requirement.
3.2 By registering an Account, you warrant and represent that you are at least 21 years of age. bet393 reserves the right to request documentary proof of age at any time. Acceptable documents include a valid national identity card (CNIC), passport, or driving licence issued by Pakistani authorities.
3.3 Where bet393 has reasonable grounds to suspect that a Player is under the age of 21, the Account will be suspended pending completion of age verification. Any bets placed or deposits made during a period where age cannot be confirmed may be voided and refunded at bet393's discretion.
3.4 In addition to age, you represent and warrant that:
4.1 Each Player is permitted to hold only one registered Account on the bet393 Platform. The creation of multiple accounts — whether in the same name, with the same payment method, or from the same device or IP address — is strictly prohibited and constitutes grounds for immediate permanent closure of all associated accounts and forfeiture of any balances held therein.
4.2 When registering, you must provide accurate, complete, and current information. You agree to promptly update your account details if any information changes. bet393 is not liable for any losses arising from your failure to keep registration information current and accurate.
4.3 You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login credentials with any other person. You agree to notify bet393 immediately at [email protected] if you become aware of any unauthorised access to your Account.
4.4 bet393 is required under its licensing framework to conduct Know Your Customer (KYC) verification. You may be required to submit identity documents, proof of address, and proof of payment method before withdrawals are processed or at any other time that bet393 considers it necessary. Failure to complete KYC within a reasonable timeframe may result in Account suspension.
4.5 bet393 reserves the right to decline any registration application without providing a reason, in its sole discretion.
5.1 All Account balances are held and transacted in Pakistani Rupees (PKR). bet393 supports the following payment methods for deposits and withdrawals: JazzCash, EasyPaisa, HBL Bank Transfer, UBL Bank Transfer, and Meezan Bank Transfer.
5.2 Deposits. Deposits are credited to your Account in real time or within the timeframe specified by the relevant payment provider. bet393 does not charge a fee for standard deposits. You are responsible for any fees charged by your bank or mobile wallet provider.
5.3 Minimum Deposits. Minimum deposit amounts are displayed within the Platform cashier at the time of transaction. These amounts may vary by payment method and are subject to change with notice.
5.4 Withdrawals. Withdrawal requests are subject to KYC verification. bet393 will process verified withdrawal requests within the timeframes stated in the Platform's cashier section. Withdrawals to JazzCash and EasyPaisa wallets are typically completed within 15 minutes of approval. Bank transfer withdrawals may take longer depending on the receiving institution.
5.5 Withdrawal Restrictions. Withdrawals may only be made to a payment method that has been used to deposit funds into your Account or that has been verified as belonging to you. Third-party withdrawals are not permitted under any circumstances.
5.6 bet393 reserves the right to conduct enhanced verification checks prior to processing any withdrawal where it has reason to suspect irregular activity, money laundering, or breach of these Terms.
| Payment Method | Deposit Speed | Withdrawal Speed | Currency |
|---|---|---|---|
| JazzCash | Instant | ~15 minutes | PKR |
| EasyPaisa | Instant | ~15 minutes | PKR |
| HBL Bank Transfer | Same day | 1–2 business days | PKR |
| UBL Bank Transfer | Same day | 1–2 business days | PKR |
| Meezan Bank | Same day | 1–2 business days | PKR |
6.1 bet393 offers bonuses and promotional offers from time to time. The specific terms of each promotion — including the wagering requirement, eligible games, minimum deposit, maximum bonus amount, and expiry date — are published alongside each offer on the Platform.
6.2 Unless the specific promotion terms state otherwise, the following general bonus conditions apply to all bet393 bonuses:
6.3 bet393 reserves the right to void any bonus and associated winnings where it has reasonable grounds to believe that the bonus was claimed through fraudulent means, account duplication, or systematic exploitation of promotional terms.
7.1 All sports bets placed on the bet393 Platform are governed by these Terms and the specific sports betting rules published within the Sportsbook section of the Platform. In the event of any conflict, the sport-specific rules take precedence over these general Terms in relation to bet settlement.
7.2 Bet Acceptance. A bet is only accepted and binding once bet393 has confirmed acceptance and a bet reference number has been issued. bet393 reserves the right to refuse any bet, in whole or in part, at its discretion, including but not limited to bets that exceed applicable market limits.
7.3 Errors & Palpable Errors. Where a bet has been accepted at odds that are materially incorrect due to a technical error, data feed failure, or human error (a "palpable error"), bet393 reserves the right to void the bet and refund the stake. bet393 will use reasonable endeavours to identify and correct palpable errors promptly.
7.4 In-Play Betting. In-play (live) bets are accepted subject to real-time market availability. The odds displayed during live betting are indicative and may change between the time you submit a bet and the time bet393 processes it. bet393 may suspend or close in-play markets at any time without notice.
7.5 Event Cancellations. If a sports event is cancelled, abandoned, or postponed and not completed within 24 hours of the scheduled start time, all bets on that event will be voided and stakes returned unless the specific sport rules state otherwise.
8.1 All casino games available on the bet393 Platform — including slots, live dealer table games, fishing arcade games, and any other casino-format content — use certified random number generators (RNGs) or live dealer mechanics supplied by certified third-party game providers.
8.2 The return-to-player (RTP) percentage for each slot game is disclosed within the game itself. RTP figures are theoretical long-term averages and do not guarantee any specific outcome in an individual session.
8.3 In the event of a technical malfunction or disconnection during a game round, the outcome of that round may be void. bet393 will use its reasonable endeavours to determine the correct outcome using available game logs and, where a fair determination cannot be made, will void the round and return the stake to the Player's Account.
8.4 Progressive jackpot games are subject to the rules of the specific game provider. bet393 does not control the jackpot pool or its triggering conditions. Jackpot winnings that cannot be independently verified through game provider records may be withheld pending investigation.
9.1 The following conduct is strictly prohibited on the bet393 Platform and may result in Account suspension, permanent closure, voiding of bets, and forfeiture of funds:
9.2 bet393 employs fraud detection systems and reserves the right to investigate any Account or activity it suspects of violating these prohibitions. During an investigation, the relevant Account may be temporarily suspended. bet393 will communicate the outcome of any investigation to the Player via their registered email address.
10.1 bet393 reserves the right to suspend or permanently close any Player Account, with or without prior notice, where:
10.2 Player-Initiated Closure. You may request closure of your Account at any time by contacting support at [email protected]. Any verified Real Money Funds balance remaining in your Account at the time of closure will be returned to you via your last verified payment method, subject to completion of any outstanding KYC requirements.
10.3 Where an Account is closed by bet393 due to a breach of these Terms, bet393 reserves the right to withhold the Account balance pending investigation and, where a breach is confirmed, to apply any forfeiture that is proportionate and consistent with these Terms.
11.1 bet393 is committed to promoting responsible gambling. Gambling should be treated as a form of entertainment only and should never be used as a means of generating income or recovering financial losses.
11.2 The following responsible gaming tools are available to all registered Players directly within their Account settings, without requiring contact with customer support:
11.3 If you believe you may have a problem with gambling, please visit our dedicated Responsible Gaming page for further information and resources. You may also contact our support team at any time for assistance in activating responsible gaming tools on your Account.
11.4 bet393 will not knowingly permit a self-excluded Player to re-register or access the Platform during an active self-exclusion period.
12.1 bet393 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at bet393.ws/privacy-policy.
12.2 By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including data processing necessary for KYC verification, fraud prevention, regulatory reporting, and the provision of the Services.
12.3 bet393 will not sell your personal data to third parties for marketing purposes. Data may be shared with licensed third-party service providers (such as payment processors, KYC verification providers, and game suppliers) strictly to the extent necessary to deliver the Services.
13.1 All content on the bet393 Platform — including but not limited to the bet393 brand name, logo, website design, software, game content, text, graphics, and data compilations — is the intellectual property of bet393 or its licensors and is protected by applicable intellectual property laws.
13.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial recreational gambling purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of bet393.
14.1 To the fullest extent permitted by applicable law, bet393 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the Platform, including losses arising from technical failures, service interruptions, or errors in game outcomes subsequently corrected.
14.2 bet393's total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total amount of Real Money Funds held in your Account at the time the relevant claim arises.
14.3 Nothing in these Terms limits or excludes bet393's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.
14.4 The Platform is provided on an "as available" basis. bet393 does not warrant uninterrupted or error-free operation of the Platform and may take the Platform offline for maintenance, upgrades, or reasons beyond its reasonable control without prior notice.
15.1 These Terms & Conditions are governed by the laws applicable under the jurisdiction of bet393's international gaming licence. Any dispute arising out of or in connection with these Terms shall be subject to the dispute resolution procedures of that licensing jurisdiction.
15.2 Internal Complaints. If you have a complaint about any aspect of the bet393 Services, you should first contact our customer support team via live chat or at [email protected]. bet393 will acknowledge your complaint within 24 hours and aim to resolve it within 10 business days.
15.3 External Escalation. If your complaint is not resolved to your satisfaction through the internal process, you may escalate it to the relevant dispute resolution body specified by bet393's licensing authority. Details of this escalation process are available upon request from our support team.
16.1 bet393 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, bet393 will provide reasonable advance notice through the Platform and/or by email to your registered address.
16.2 Your continued use of the bet393 Platform following the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request closure of your Account.
16.3 The date of the most recent revision is indicated at the top of this document. You are encouraged to review these Terms periodically to remain informed of any changes.
17.1 For any questions, complaints, or requests relating to these Terms & Conditions or your use of the bet393 Platform, please contact us through the following channels:
17.2 When contacting support regarding an account matter, please have your registered email address and Account username available to assist our team in locating your Account record promptly.
Age Restriction Reminder. The bet393 Platform is strictly for players aged 21 and above. Gambling involves financial risk and is intended for entertainment only. If gambling is affecting your finances, relationships, or wellbeing, please visit our Responsible Gaming page or contact our support team immediately for assistance.
Cricket betting, live casino tables, certified slots, and instant PKR payouts via JazzCash and EasyPaisa — all under an internationally licensed, responsible gaming framework. 21+ only.